Refunds

Try your own sequence first

Use the browser stacker with your own photos and inspect the full-resolution result before deciding to buy. The synthetic sample is only a demonstration. Check the guide for supported file types, browser requirements, and processing limits.

The invited LIVE test offer is US$19.99 plus applicable tax, paid once for a browser version 1 export license, with no subscription. Paddle displays the final total and seller information before you confirm payment. A LIVE payment test is not a sandbox or a free trial charge.

14-day full refunds

If you request a refund within 14 calendar days of an invited LIVE test purchase, we will provide a full refund of the amount charged for that purchase, including applicable tax charged through Paddle. You do not need to give a reason or submit original photographs. Contact jensenwonderful@gmail.com or use Paddle’s support route on your receipt.

Include the purchase email address and receipt or transaction reference so the order can be located. You can describe an issue if you wish, but a reason is not required for this 14-day full refund. Do not send card numbers, passwords, identity documents, or a purchase recovery key.

Refunds are processed through Paddle and returned through the original payment route where supported. Paddle may review a refund before approving it; refund approval and money appearing in your account are separate steps. We do not promise immediate approval or bank settlement. The time until funds appear depends on Paddle, the payment provider, and your bank. A completed full refund revokes that purchase’s paid export access, including restored access on another browser. Files already downloaded remain on your device.

Pending or duplicate purchases

If payment confirmation is delayed, do not start another payment. Use the purchase status check or contact support with the receipt reference. If you believe you were charged twice, include the references for both charges so the records can be checked.

Your rights

This policy does not reduce any cancellation, refund, or other consumer rights that apply by law. The payment terms and refund information shown at checkout should be reviewed before purchase.